www.run-shoes.com is a large powerful company who sells shoes all over the world.Free Shipping by Postal Services to all the world where express can arrive,standard shipping for domestic orders, we normaly charge 8% per pair shoes, and insurance fee and $6 tax will also be charged.For international orders,please refer to international shipping.
International shipping
We offer EMS Express with insurance tracking confirmation & shipping box. It usually Shipping takes 5-10days worldwide.A tracking number will send to you in 24hours,so you can track the progress of your order online, Please allow up to 5 days for the shipping company to update the information on their website.Additional 24-48 hours for processing time and could take up to another 48 hours in case we have to contact Paypal or Credit Card payment processor for verification.If your order has not arrived within the time period, there may be delay due to your country’s custom clearing process.
Shipping Restrictions
Currently we do not accept orders with shipping address of P,O,Boxes or Military APO/FPO, Besides,we only ship to your address on file with your credit card company, if you need to ship to an alternative address,please call your credit card company and add the alternative ship to address to your account.We also mainly offer EMS,UPS,DHL and Fedex fast shipping(3-5 days delivery), Please feel free to contact us.
Exchange & Returns
If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed,or defective merchandise within 15 days of receipt. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received so that we may accept your return and it may be resold to other customers.Used merchandise cannot be returned unless defective.
Please contact us as soon as possible and tell us the reason why you want to send your items back. If an item is faulty,please provide details why. Enclosed photos of real product will be a lot more persuasive. All money will be refunded if a manufacturing defect or shipping error occurs. In case of reshipping, we will pay the return shipping cost.
If you want to exchange a different size or color based on stock availability and price. We will reship new item after we received the original one and you paid exchange shipping fee. We do not reimburse shipping for exchanges or no-questions-asked return.(We advise that you only wear the shoes around your house for a limited time if there is a chance you might need to return theseto our store.Items are returned to Amenity Shoes with a postmark no later than 7 days from receipt of goods.
Order Cancellation
You may be able to cancel an order as long as the order status is "in process." If order status is "shipped,"It cannot be canceled. A pickup and/or restock fee may apply.
service@run-shoes.com our customer service representatives will be happy to help you.
